Vinted Users Voice Frustration Over Size Modifications
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Changes
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.